Investigates, analyzes and resolves supplier* quality problems by conducting audits, analyzing defect trends and leading continuous improvement projects. Champions problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of non?conformances. Examples of processes used: Supplier Corrective Action Request (SCAR) and Corrective Action and Preventative Action (CAPA).
ESSENTIAL JOB FUNCTIONS:
Works with Purchasing to report regularly supplier performance and ensures timely implementation of corrective actions.Maintains and updates critical supplier audit system and schedule
Conducts supplier audits to help drive process standardization, waste elimination, and continuous improvement.Monitors, communicates and improves key supply chain key performance indicators (KPIs), including Supplier on Time Delivery (OTD), Past Due, Defective Parts per Million (DPPM) and waste.Along with CPS and functional leadership, establishes specific short-term / long-term supplier quality goals
Works to resolve supplier* technical issues in a timely manner to ensure continuity of supply
Develops long term supplier* relationships and generates and implements cost reduction ideas
Aides Production and New Products Teams in the evaluation and qualification of new supplier* materials following a defined new product development process
Leads supplier* performance improvement projects in an effort to increase the supplier capability of consistently meeting Owens & Minor expectations and standards. Projects may include: process analysis, value stream mapping, process capability and throughput analysis, Six Sigma, 5S and Kaizen events
Drives “Zero Defect” mentality within the supply base
Develops positive relationships and effective lines of communication with suppliers: Partnership-oriented arrangements
Helps establish and deploy a Closed-Loop Quality Management System that integrates all process modules (Audit, Non-Conformance tracking, Corrective and Preventative Action (CAPA), and Change Control) and ensures completion
Participates as a member of the Material Review Board to review and disposition supplier related Nonconformance Material Reports as required
Participates as a member of the Quality Review Board to present the “Supplier Quality Pulse” to Management.
Maintains all supplier files to O&M quality management system standards.
SUPPLEMENTAL JOB FUNCTIONS:
Performs additional duties as directed.
EDUCATION & EXPERIENCE REQUIRED:
Four-year Bachelor of Science Degree in Engineering (prefer major in Industrial, Mechanical or Electrical Engineering)
Four or more years of experience is required
Three to five years of experience in a manufacturing environment preferred
Or a combination of education and experience to meet the above requirements
KNOWLEDGE SKILLS & ABILITIES:
Knowledge of Quality System Reviews (QSR), International Organization for Standardization (ISO) 13485, Good Manufacturing Practices (GMP), and U.S. Federal Drug Agency (FDA) regulations
Experience with FMEA, Control Plans, DOE, SPC, and related statistical tools
Knowledge of manufacturing processes, procedures, and production equipment
Ability to write technical documents
Strong interpersonal skills
Ability to work independently and as part of a team
A working knowledge of quality improvement tools and techniques
Requires attention to detail and ability to execute to deadlines on multiple projects
Six-Sigma and/or Lean experience preferred (trained or certified)
Working knowledge of SAP and or Oracle Enterprise Resource Platforms (ERP) preferred but not required
Demonstrated proficiency working with computers and the Microsoft operating systems
Position will require some travel, 20-30%; possibly international
Internal Number: IRC67496
About Owens & Minor
Custom-Designed Solutions for Healthcare Manufacturers and ProvidersFrom distribution and transportation, to inventory management, to custom kits and data analysis, we provide the innovative services that make a difference in healthcare. As an innovative partner, we provide the solutions and healthcare-specific experience that enable our healthcare manufacturer and provider customers to improve outcomes and deliver exceptional patient care.